Remove Moloch virus and decrypt “.[moloch_helpdesk@tutanota.com].moloch” files

What is Moloch?

Every day criminals make new threats and it becomes dangerous to surf the internet. Recently malware hunters reported about new virus called Moloch. We characterize Moloch as a ransomware, because of its functions. Moloch virus doesn’t belong to any already known file-encryption ransomware family. In the most cases criminals spread Moloch ransomware by the means of fake installers. Victims often download such files from free file sharing services and torrent trackers. Such files are often promoted as free/cracked software or updates. However, sometimes hackers don’t even need it, as far as they attack computers by the means of remote access ports and terminals. As the result of encryption process files get new “.[*ID*].[moloch_helpdesk@tutanota.com].moloch” extensions. Moreover, you may notice that Moloch has created the ransom note called “readme-warning.txt”. By the means of this note hackers try to assure the victims, that the only way out is to purchase the decryption tool. But in the most cases, hackers just deceive their victims. They either force them to pay twice, or send them another virus instead of the decryption tool. That’s why we strongly recommend you to avoid any contact with them. Still, there is a way out. Read our detailed guide on how to remove Moloch ransomware and decrypt “.moloch” files without paying ransoms!

readme-warning.txt

::: Greetings :::
Little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the "moloch" extension. The file structure was not damaged, we did everything possible so that this could not happen.
.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.
.3.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities - nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc... not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.
.4.
Q: How to contact with you?
A: You can write us to our mailbox: moloch_helpdesk@tutanota.com or moloch_helpdesk@protonmail.ch
.5.
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.
.6.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service - for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice - time is much more valuable than money.
:::BEWARE:::
DON'T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions - please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.


Article’s Guide

  1. How to remove Moloch ransomware from your computer
  2. Automatically remove Moloch ransomware
  3. Manually remove Moloch ransomware
  4. How to decrypt .moloch files
  5. Automatically decrypt .moloch files
  6. Manually decrypt .moloch files
  7. How to prevent ransomware attacks
  8. Remove Moloch ransomware and decrypt .moloch files with our help

How to remove Moloch ransomware from your computer?

Every day ransomware viruses change as well as their folders, executable files and the processes, which they use. For this reason it’s difficult to detect the virus yourself. That’s why we’ve prepared the detailed guide for you on how to remove Moloch ransomware from your computer!


Automatically remove Moloch ransomware

We strongly recommend you to use automated solution, as it can scan all the hard drive, ongoing processes and registry keys. It will mitigate the risks of the wrong installation and will definitely remove Moloch ransomware from your computer with all of its leftovers and register files. Moreover, it will protect your computer from future attacks.

Our choice is Norton 360 . Norton 360 scans your computer and detects various threats like Moloch virus, then removes it with all of the related malicious files, folders and malicious registry keys. Moreover, it has a great variety of other features, like protection from specific ransomware attacks, safe box for your passwords and many other things!



Download Norton windows compatible


Manually remove Moloch ransomware

This way is not recommended, as it requires strong skills. We don’t bear any responsibility for your actions. We also warn you that you can damage your operating system or data. However, it can be a suitable solution for you.


  1. Open the “Task Manager”
  2. Right click on the “Name” column, add the “Command line”
  3. Find a strange process, the folder of which probably is not suitable for it
  4. Go To the process folder and remove all files
  5. Go to the Registry and remove all keys related to the process
  6. Go to the AppData folder and remove all strange folders, that you can find

How to decrypt .moloch files?

Once you’ve removed the virus, you are probably thinking how to decrypt “.[moloch_helpdesk@tutanota.com].moloch” files or at least restore them. Let’s take a look at possible ways of decrypting your data.

Restore .[moloch_helpdesk@tutanota.com].moloch files with Stellar Data Recovery

If you decided to recover your files, we strongly advise you to use only high-quality software, otherwise your data can be corrupted. Our choice is Stellar Data Recovery. This software has proven to be very appreciated by customers, who have faced ransomware problems!


Data Recovery

  1. Download and install Stellar Data Recovery
  2. Select drives and folders with your files, then click Scan.
  3. Choose all the files in a folder, then press on Restore button.
  4. Manage export location.


Download Stellar Data Recovery

The download is an evaluation version for recovering files. To unlock all features and tools, purchase is required ($49.99-299). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.



Other solutions

The services we’ve mentioned in this part also guarantee users, that the encrypted data is unlikely to become damaged. But you should understand, that there is still a risk to corrupt your files.

”Decrypt
.moloch files with Emsisoft decryptor” tag=”h4″ alt=”How to open .moloch files”] This software includes information about more than 100 viruses of STOP(DJVU) family and others. All that you need are two files or some luck. You can freely use it as it distributes free of charge. If it doesn’t work for you, you can use another method.

< class="collapseomatic " id="id668ec4f4952bb" tabindex="0" alt="”How" title="”How" >”Decrypt
.moloch files”] Nowadays Kaspresky is one of the world’s leading suppliers of antivirus programs. Recently they started to provide decryption services, that can be very useful in your case. Click here and you will be redirected to the decryption page.

”Decrypt
.moloch files with Dr. Web decryptors” tag=”h4″ alt=”How to open .moloch files”] Dr. Web is one of the oldest companies, which provide antivirus protection. Their decryption system is rather new, but it can help you. Click here and you will be redirected to the decryption page.


Decrypt .moloch files manually

If above mentioned solutions didn’t help to decrypt .moloch files, still, there is no need to invest in the malicious scheme by paying a ransom. You are able to recover files manually.
You can try to use one of these methods in order to restore your encrypted data manually.

”Restore
.moloch files with Windows Previous Versions” tag=”h4″ alt=”How to open .moloch files”] This feature is working on Windows Vista (not Home version), Windows 7, Windows 8 and Windows 10. Windows keeps copies of files and folders which you can use to restore data on your computer. In order to restore data from Windows Backup, take the following steps:

  1. Open My Computer and search for the folders you want to restore;
  2. Right-click on the folder and choose Restore previous versions option;
  3. The option will show you the list of all the previous copies of the folder;
  4. Select restore date and the option you need: Open, Copy and Restore.

< class="collapseomatic " id="id668ec4f49542a" tabindex="0" alt="”How" title="”How" >”Restore
.moloch files”] You can always try to use System Restore in order to roll back your system to its condition before infection infiltration. All the Windows versions include this option.

  1. Type restore in the Search tool;
  2. Click on the result;
  3. Choose restore point before the infection infiltration;
  4. Follow the on-screen instructions.

How to prevent ransomware attacks?

If you have successfully removed Moloch ransomware, you know probably think about the ways how to protect your data from future attacks. The best way is to create backups of your data. We recommend you to use only high-quality products. Our choice here is Stellar Data Recovery. This soft can easily create highly-qualified backups, has a user friendly interface and moreover, it can help you to restore your files! Then you should take under strict control all your internet connections. Some of the ransomware viruses connect to various internet services and can even infect computers that are connected to the same local network. That’s why it’s important to use a strong firewall, that can easily restrict any connection. The best choice is GlassWire. This program has a user friendly interface and it becomes very easy to prevent any ransomware or hacker attack.


Download GlassWire windows compatible

To unlock all features and tools, purchase is required ($49.99-$299). By clicking the button you agree to EULA and Privacy Policy.

If you want to learn out more details about the ways how to prevent ransomware attacks, read our detailed article!



Write us an email

If your case is an unusual one, feel free to write us an email. Fill the form below and wait for our response! We will answer you as soon as possible. The files we need to inspect your case are: executable files of the virus, if it’s possible; examples of the encrypted files; screenshots of your task manager; ransom note; background screen.




CONCLUSION: nowadays, these solutions are the all possible ways to remove Moloch ransomware and decrypt “.[moloch_helpdesk@tutanota.com].moloch” files. Nowadays the best way to remove it is the Norton 360 . Their specialists improve the scan system and update the databases every day. It helps not only to remove existing problems, but also protects computers from future attacks. If there is a new way to decrypt your files, we will update the article, so stay tuned.

Download Norton windows compatible

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