How to remove Citrio Browser

What is Citrio Browser?

Citrio Browser is a malware, that a user may find in a browser. This application can be installed without user’s participation, this is one of many reasons why Citrio Browser is categorized as a browser hijacker. The other reason is that it will change your homepage and search engine to its own without permission. Though it claims to improve browsing experience, we inform you that this extension is not going to make your internet surfing better. We recommend you to remove Citrio Browser.

As we already mentioned – Citrio Browser is usually installed without user’s participation with some free software – that’s called bundling, it’s quite widely spread method of malware distribution. It will spoil your browsing experience with constant redirection and sponsored by third-party advertisement. Another malicious feature of Citrio Browser is personal information tracking. It can monitor your searching queries, browsing story, geolocation, all the keyboard and mouse inputs you make in your web browser. All stolen information may be shared and misused by third-parties to generate revenue.

How to remove Citrio Browser from your computer?

Solution for Windows user: You may try to use anti-malware tool to remove Citrio Browser from your computer with all of its leftovers and register files.

Download SpyHunter 5 _{SpyHunter provides an opportunity to remove 1 detected malware for free during trial period. The full version of the program costs $39,99 (you get 6 months of subscription). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.}

Solution for Mac user: In order to remove Citrio Browser automatically use Combo Cleaner Antivirus. Simple, effective and user-friendly.

Download Combo Cleaner

Solution for Android user: Bitdefender Mobile Security is a very useful tool for your Android device. It is able to block advertisement and and make your browsing more comfortable. This application can remove ads of any form – pop-ups, videos, banners etc. What makes it more handy is a zero impact on battery.

Bitdefender Mobile Security

How to remove Citrio Browser manually

Step 1: Remove Citrio Browser from Control Panel

In order to get rid of Citrio Browser, first thing you need to do is to uninstall malicious program from your computer. When removing Citrio Browser, try to find suspicious recently installed programs and delete them too, as it’s pretty common that any malware comes with some other unwanted programs.

Mac OSX:

1. Open Finder.
2. Select Applications in the Finder menu.
3. Search for saferqueries.com or saferqueries.com Uninstaller, then choose it and follow instructions.
4. Drag malicious application from the Applications folder to the Trash.

Windows XP:

1. Select Start.
2. Control Panel.
3. Then choose Add or Remove Programs.
4. Search for Citrio Browser.
5. Click Uninstall.

Windows 7/Windows Vista:

1. Select Start.
2. Then Control Panel.
3. Choose Uninstall a Program.
4. Find Citrio Browser and choose Uninstall.

Windows 8/Windows 8.1:

1. Open the Menu.
2. Select Search.
3. After that choose Apps.
4. Next Control Panel.
5. Then as in Windows 7, click Uninstall a Program under Programs.
6. Find Citrio Browser, select it and choose Uninstall.

Windows 10:

1. Click on the Start button (or press the Windows key) to open the Start menu, then select Settings at the top.
2. Choose App & features on the left menu.
3. On the right side, find Citrio Browser and select it, then click on the Uninstall button.
4. Click on Uninstall to confirm.

Citrio Browser won’t uninstall

There are a lot of options in any Windows version for removing applications. Still, not all the programs can be completely deleted using these options. Adware and other Potentially Unwanted Programs (PUPs) are too stubborn to be removed, more than that, they are created this way, created to be hard to get rid of them. That’s why sometimes you can’t uninstall them using standard Windows options. You’ll get this message: “You do not have sufficient access to uninstall Citrio Browser. Please, contact your system administrator.” To remove stubborn Citrio Browser, use Safe Mode:

For Windows XP, Vista, 7

1. Turn off your PC;
2. Turn it on and immediately press F8 button;
3. You’ll see Advanced Boot Options menu;
4. Select Safe Mode with arrow buttons;
5. In Safe Mode navigate to Control Panel, then choose Uninstall a program and remove “Citrio Browser”.

For Windows 8/8.1 and 10

1. Press the Win+R buttons, type msconfig in box and press Enter;
2. Choose Boot tab, and click on Safe Boot check box;
3. Select the type of Safe Mode: Minimal or Network;
4. Press OK and reboot your PC;
5. In Safe Mode navigate to Control Panel, then choose Uninstall a program and remove “Citrio Browser”.

You can also perform Clean Boot. You need to turn off all the startup programs that may be the reason why the program won’t uninstall.

1. Press Windows + R;
2. In the Run window type msconfig;
3. Choose Services section;
4. Find Hide all Microsoft services line, tick the box;
5. The click Disable all;
6. Return back to General section;
7. Find the line Selective startup and untick the box Load startup items;
8. Select Apply, then OK;
9. Reboot your PC;
10. Remove Citrio Browser from Control Panel.

Step 2: Remove Citrio Browser from browsers

Once you’ve uninstalled the application, remove Citrio Browser from your web browser. You need to search for recently-installed suspicious addons and extensions.

Safari:

1. Open Safari
2. Choose Safari menu.
3. Select Extensions.
4. Search for suspicious and unknown extensions that may be related to saferqueries.com.
5. Choose Uninstall button to remove it.

Google Chrome:

1. Open Google Chrome
2. Push Alt + F.
3. Choose Tools.
4. Select Extensions.
5. Search for Citrio Browser.
6. Select the trash can icon to remove it.

Microsoft Edge

1. Open Microsoft Edge
2. Select the three dots icon (top right corner).
3. Choose Extensions.
4. Search for any recently-installed and unknown/suspicious extensions.
5. Choose them with right click of your mouse and select Uninstall feature.

Mozilla Firefox:

1. Open Firefox.
2. Push Shift + Ctrl + A.
3. Select Citrio Browser.
4. Choose Disable or Remove option.

Internet Explorer:

1. Open IE.
2. Push Alt + T.
3. Choose Manage Add-ons option.
4. Click Toolbars and Extensions.
5. Next select Disable Citrio Browser.
6. Choose More information link in the left-bottom corner.
7. Click Remove button.
8. If this button is grayed out – perform alternative steps.

Step 4: Resetting your browser search and homepage settings

To be sure that there is nothing left behind, we recommend you to reset your browser. It will restore your browser settings to default.

Reset browser setting in Safari:

1. Open Safari.
2. Select Safari menu.
3. Choose Reset Safari….
4. Click Reset button.

Reset browser settings in Google Chrome:

1. Click the Chrome menu (3 bar button) in the top right corner.
2. Choose Settings.
3. Click Show advanced settings.
4. Go to Reset browser settings section.
5. Click Reset browser settings.
6. In the dialog that appears, click Reset.

Reset browser settings in Microsoft Edge:

1. Select the three dots icon (top right corner).
2. Click on Settings feature.
3. Select Choose what to clear.
4. Manage which data you need to clear and select Clear.
5. Open Task Manager (right click on the Task Bar).
6. In the Task Manager menu, search for Microsoft Edge process, then right click on it and choose Go to details.
7. Find all Microsoft Edge entries, then right click on each of them and select End Task.

Reset browser settings in Mozilla Firefox:

1. Open Mozilla Firefox.
2. Go to Help.
3. Go to Troubleshooting information.
4. Click Reset Firefox… button.

Reset browser settings in Internet Explorer:

1. Open Internet Explorer.
2. Click on the cogwheel in the right upper corner.
3. Click Internet options.
4. Got to Advanced tab.
5. Click Reset button.
6. Put a tick near Delete personal settings checkbox.
7. Click Reset button.

There are all the manual instructions that will help you to find Citrio Browser on your computer and remove it. The most effective method to get rid of Citrio Browser is to perform the manual removal instructions and then use any automatic tool. The manual method will weaken the malicious program and the program will remove it.

Thank you for your attention.