How to remove Thesurveyfre.com Pop-ups

What is Thesurveyfre.com?

Thesurveyfre.com is an advertising domain that attempts to trick users into allowing push notifications. Once allowed, it will start delivering notifications from the site in the bottom right corner of the screen from time to time. Thesurveyfre.com notifications promote questionable websites or prompt users to download suspicious software. Also, it’s responsible for frequent redirects which main aim is to make you visit sponsored websites. In order to get rid of the adware and remove Thesurveyfre.com notifications and redirects from your computer, you may follow the instructions below.

How to remove Thesurveyfre.com pop-ups from your computer?

The best and easiest way to remove Thesurveyfre.com pop-ups from your computer is to use a powerful anti-malware program that has this threat in its database.

Solution for Windows user: – Antivirus scans your computer and detects various threats like Thesurveyfre.com adware, then removes it with all of the related malicious files, folders and registry keys.

Download Norton

If you are Mac user, we advise you to use SpyHunter.

How to remove Thesurveyfre.com manually

Step 1: Remove application related to Thesurveyfre.com

In order to get rid of Thesurveyfre.com pop-ups, the first thing you need to do is to uninstall the malicious program from your computer. When removing Thesurveyfre.com adware, try to find suspicious recently installed programs and delete them too, as it’s pretty common that any malware comes with some other unwanted programs.

Windows XP:

1. Select Start.
2. Control Panel.
3. Then choose Add or Remove Programs.
4. Search for Thesurveyfre.com.
5. Click Uninstall.

Windows 7/Windows Vista:

1. Select Start.
2. Then Control Panel.
3. Choose Uninstall a Program.
4. Find Thesurveyfre.com and choose Uninstall.

Windows 8/Windows 8.1:

1. Open the Menu.
2. Select Search.
3. After that choose Apps.
4. Next Control Panel.
5. Then as in Windows 7, click Uninstall a Program under Programs.
6. Find Thesurveyfre.com, select it and choose Uninstall.

Windows 10:

1. Click on the Start button (or press the Windows key) to open the Start menu, then select Settings at the top.
2. Choose App & features on the left menu.
3. On the right side, find Thesurveyfre.com and select it, then click on the Uninstall button.
4. Click on Uninstall to confirm.

Mac OSX:

1. Launch Finder
2. Select Applications in the Finder sidebar.
3. If you see Uninstall Thesurveyfre.com or Thesurveyfre.com Uninstaller, double-click it and follow instructions
4. Drag unwanted application from the Applications folder to the Trash (located on the right side of the Dock)

Note: If you can’t find required program, sort programs by date in Control panel and search for suspicious recently installed programs. If you still can’t locate any suspicious program or not sure what some application is for, we advise you to use SpyHunter free scanner in order to track down what malicious program is infecting your system.

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Thesurveyfre.com won’t uninstall

There are a lot of options in any Windows version for removing applications. Still, not all the programs can be completely deleted using these options. Adware, Badware and Potentially Unwanted Programs (PUPs) are too stubborn to be removed, more than that, there are created this way, created to be hard to get rid of them. That’s why sometimes you can’t uninstall them using standard Windows options. You’ll probably get this message: “You do not have sufficient access to uninstall Thesurveyfre.com. Please, contact your system administrator.” To remove stubborn Thesurveyfre.com adware, you can use SpyHunter removal tool, it will completely remove Thesurveyfre.com from your computer. Or you may try to use Safe Mode:

For Windows XP, Vista, 7

1. Turn off your PC;
2. Turn it on and immediately press F8 button;
3. You’ll see Advanced Boot Options menu;
4. Select Safe Mode with arrow buttons;
5. In Safe Mode navigate to Control Panel, then choose Uninstall a program and remove “Thesurveyfre.com”.

For Windows 8/8.1 and 10

1. Press the Win+R buttons, type msconfig in box and press Enter;
2. Choose Boot tab, and click on Safe Boot check box;
3. Select the type of Safe Mode: Minimal or Network;
4. Press OK and reboot your PC;
5. In Safe Mode navigate to Control Panel, then choose Uninstall a program and remove “Thesurveyfre.com”.

You can also perform Clean Boot. You need to turn off all the startup programs that may be the reason why the program won’t uninstall.

1. Press Windows + R;
2. In the Run window type msconfig;
3. Choose Services section;
4. Find Hide all Microsoft services line, tick the box;
5. The click Disable all;
6. Return back to General section;
7. Find the line Selective startup and untick the box Load startup items;
8. Select Apply, then OK;
9. Reboot your PC;
10. Remove Thesurveyfre.com from Control Panel.

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Step 2: Remove Thesurveyfre.com pop-ups from browsers

Once you’ve uninstalled the application, remove Thesurveyfre.com from your web browser. You need to search for recently-installed suspicious add-ons and extensions.

Google Chrome:

1. Open Google Chrome
2. Push Alt + F.
3. Choose Tools.
4. Select Extensions.
5. Search for Thesurveyfre.com or any unknownn extensions.
6. Select the trash can icon to remove it.

Microsoft Edge

1. Open Microsoft Edge
2. Select the three dots icon (top right corner).
3. Choose Extensions.
4. Search for any recently-installed and unknown/suspicious extensions.
5. Choose them with right click of your mouse and select Uninstall feature.

Safari:

1. Click Preferences from Safari menu
2. Select Extensions.
3. Find Thesurveyfre.com or other extensions that look suspicious.
4. Click Uninstall button to remove it.

Mozilla Firefox:

1. Open Firefox.
2. Push Shift + Ctrl + A.
3. Select Thesurveyfre.com.
4. Choose Disable or Remove option.

Internet Explorer:

1. Open IE.
2. Push Alt + T.
3. Choose Manage Add-ons option.
4. Click Toolbars and Extensions.
5. Next select Disable Thesurveyfre.com.
6. Choose More information link in the left-bottom corner.
7. Click Remove button.
8. If this button is grayed out – perform alternative steps.

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Step 3: Removing malicious link from your browser shortcuts

Sometimes even removing of malicious program from your computer and web browser can’t help. If you are still facing unknown webpage when you open your web browser, then you might have your browser shortcut changed. It’s pretty common trick that performs most of browser hijackers. They change your browser shortcut so that every time you open it you’ll see not your homepage, but some advertisement webpage. But this issue is quite simple to fix. The instruction stated below matches most of the browsers.

1. Right-click on your browser shortcut, choose Properties.
2. If you see a link to some website after .exe in the Target field, read on.
3. Usually you are not able to delete a link from Target field, that’s why you need to click on the Open File Location button in this window.
4. Once you’ve opened file location, select chrome.exe/firefox.exe/iexplore.exe.
5. Right-click on this file and choose Sent to option, then Desktop (create shortcut).
6. New shortcut will have no additional redirection links.
7. Delete old infected shortcut. If you got one in your taskbar, delete it from there too.
8. Now you have new and clear shortcut without redirection to unknown websites.

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Step 4: Resetting your browser search and homepage settings

To be sure that there is nothing left behind, we recommend you to reset your browser. It will restore your browser settings to default.

Reset browser settings in Google Chrome:

1. Click the Chrome menu (3 bar button) in the top right corner.
2. Choose Settings.
3. Click Show advanced settings.
4. Go to Reset browser settings section.
5. Click Reset browser settings.
6. In the dialog that appears, click Reset.

Reset browser settings in Microsoft Edge:

1. Select the three dots icon (top right corner).
2. Click on Settings feature.
3. Select Choose what to clear.
4. Manage which data you need to clear and select Clear.
5. Open Task Manager (right click on the Task Bar).
6. In the Task Manager menu, search for Microsoft Edge process, then right click on it and choose Go to details.
7. Find all Microsoft Edge entries, then right click on each of them and select End Task.

Reset browser settings in Mozilla Firefox:

1. Open Mozilla Firefox.
2. Go to Help.
3. Go to Troubleshooting information.
4. Click Reset Firefox… button.

Reset browser settings in Internet Explorer:

1. Open Internet Explorer.
2. Click on the cogwheel in the right upper corner.
3. Click Internet options.
4. Got to Advanced tab.
5. Click Reset button.
6. Put a tick near Delete personal settings checkbox.
7. Click Reset button.

There are all the manual instructions that will help you to find Thesurveyfre.com adware and remove it on your computer. The most effective method to get rid of Thesurveyfre.com pop-ups is to perform the manual removal instructions and then use an automatic tool. The manual method will weaken the malicious program and the program will remove it.

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How to block malicious pop-ups in browsers

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