How to remove Frozen ransomware and recover files

What is Frozen?

Frozen is a ransomware virus, that is actively spreading around the internet. This ransomware have a lot of different versions with various extensions. Frozen’s ransomware hallmark is probably the longest extensions among other ransomware viruses. You may find the list of these extensions below. The virus tries to infect your computer using spam emails, fake installers, updaters, crack software, then it will encrypt all the important files. In this article you can learn how to remove Frozen and recover the infected data.

Frozen ransomware

Here is the list of extensions you may face when infected with Frozen ransomware:

…Files-Frozen-NEED-TO-MAKE-PAYMENT-FOR-DECRYPTOR-OR-ALL-YOUR-FILES-WILL-BE-PERMANENLTY-DELETED

.PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only_1_single_chance_to_make_the_payment

….PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only_1_single_chance_YOU_NEED_TO_PURCHASE_THE_DECRYPTOR_FROM_US_FAST_AND_URGENT

….FILES_ARE_SAFE_THE_SIGNLE_AND_UNIQ_WAY_TO_RECOVER_YOUR_FILES_IS_TO_BUY_THE_CERBER_DECRYPTOR_PROGRAM_YOU_NEED_TO_MAKE_THE_PAYMENT_IN_MAXIM_24_HOUR_OR_ALL_YOUR_FILES_WILL_BE_LOST_FORVER_PLEASE_BE_REZONABLE_AND_MAKE_THE_PAYMENT_URGENTLY

…DATA_IS_SAFE_YOU_NEED_TO_MAKE_THE_PAYMENT_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_LOST_FOREVER_PLEASE_BE_REZONABLE_IS_NOT_A_JOKE_TIME_IS_LIMITED

Once data on your computer is encrypted, Frozen will drop a ransom note – HOW TO DECRYPT FILES.txt. You can find demands and instruction on how to pay the ransom for decryption key in this file. This is what Frozen ransom note contains:

YOUR SYSTEM IS LOCKED AND ALL YOUR IMPORTANT DATA HAS BEEN ENCRYPTED.
DON’T WORRY YOUR FILES ARE SAFE.
TO RETURN ALL TO NORMALLY YOU MUST BUY THE CERBER DECRYPTOR PROGRAM.
PAYMENTS ARE ACCEPTED ONLY THROUGH THE BITCOIN NETWORK.
YOU CAN GET THEM VIA ATM MACHINE OR ONLINE
https://coinatmradar.com/ (find a ATM)
https://www.localbitcoins.com/ (buy instantly online any country)
THE PRICE FOR DECRYPTOR SOFTWARE IS 0.08 BTC -> Please be rezonable the Payment is NOT HIGH!
BTC ADRESS : 3HtA9MAZGh3m6NAtRc6fQRWbfFE2z7MYUW (where you need to make the payment)
VERRY IMPORTANT !
DO NOT TRY TO SCAN WITH ANTIVIRUS YOU RISK LOSING YOUR DATA .
ANTIVIRUSES ONLY DESTROY THE ENCRYPTED DATA , THEY DO NOT KNOW THE ALGORITH WITH WICH THE ENTIRE SYSTEM WAS ENCRYPTED.
THE ONLY WAY TO DECRYPT YOUR SYSTEM AND RETURN TO NORMAL IS TO BUY THE ORIGINAL DECRYPTOR SOFTWARE.
For more information : FSA2018@scryptmail.com (24/8)
Subject : SYSTEM-LOCKED-ID: 8866102xxx

Frozen ransomware

Frozen is a typical ransomware, its main purpose is to force you to pay them. After finishing encrypting process, the ransomware will state that there are no ways to recover your files but to pay ransom. Cyber criminals demand ransom In BitCoins. Once you’ve done payment, they are supposed to send you decryption key. But you should know that cyber criminals are not going to give you a decryption key. Mostly they are just ignoring their victims. That’s why there is no need to contact them, it wouldn’t help. Still, Frozen ransomware does very complicated encryption, but it does not damage, move or delete your files, which means you have chance to restore your personal data, but for now you should focus on removing Frozen ransomware.

How to remove Frozen ransomware from your computer and restore files?

You may try to use anti-malware tool to remove Frozen ransomware from your computer. Newly advanced ransomware detection technology is able to run an instant ransomware scan, which is perfect to protect your computer in case of a new ransomware attack.

Download SpyHunter 5 windows compatible SpyHunter provides an opportunity to remove 1 detected malware for free during trial period. The full version of the program costs $39,99 (you get 6 months of subscription). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.

How to decrypt files encrypted by Frozen?

Once you’ve removed virus, you are probably thinking of recovering files from encryption. Let’s take a look at possible ways of decrypting your data.

Decrypt encrypted files with automated decryption tools

Unfortunately, due to novelty of Frozen ransomware, there are no available automatic decryptors for this virus yet. Still, there is no need to invest in malicious scheme by paying ransom. You are able to recover files manually.

Decrypt encoded data files manually

You can try to use one of these methods in order to restore your encrypted data manually.

Recover data with Data Recovery

Data Recovery

  1. Download and install Data Recovery
  2. Select drives and folders with your files, then click Scan.
  3. Choose all the files in a folder, then press on Restore button.
  4. Manage export location.
Download Stellar Data Recovery The download is an evaluation version for recovering files. To unlock all features and tools, purchase is required ($49.99-299). By clicking the button you agree to EULA and Privacy Policy. Downloading will start automatically.

Restore data with Windows Previous Versions

This feature is working on Windows Vista (not Home version), Windows 7 and later versions. Windows saves copies of files and folders which you can use to restore data on your computer. In order to restore data from Windows Backup, take following steps:

  1. Open My Computer and search for the folders you want to restore;
  2. Right-click on the folder and choose Restore previous versions option;
  3. The option will show you the list of all the previous copies of the folder;
  4. Select restore date and the option you need: Open, Copy and Restore.

Restore the system with System Restore

You can always try to use System Restore in order to roll back your system to its condition before infection infiltration. All the Windows versions include this option.

  1. Type restore in the Search tool;
  2. Click on the result;
  3. Choose restore point before the infection infiltration;
  4. Follow the on-screen instructions.

How to protect PC from Frozen?

HitmanPro.Alert's CryptoGuard

It’s pretty difficult task to get rid of any ransomware, including Frozen. But you can easily prevent any infection of your PC. HitmanPro.Alert’s CryptoGuard can help you with this problem. It’s one of the best anti-ransomware applications. No matter how sneaky it is, HitmanPro.Alert’s CryptoGuard will stop Frozen infiltration to your system. After detection, this program removes all the related to the ransomware data and prevents your file from being encrypted.

Download HitmanPro.Alert
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